Head of Customer Journey Technology
Do you want to lead a business-critical tech area at the intersection of customers, product and engineering? Then you might be our new Head of Customer Journey Technology!
Quote
“You will head a team that plays a key role in Danske Commodities’ growth strategy within asset management. The team’s solutions are at the core of our customer experience – and our commercial success”
Here’s what the job entails
As Head of Customer Journey Technology, you hold the overall leadership responsibility for one of Danske Commodities’ most strategically important technology teams. You will build, lead and develop a high-performing product team, delivering scalable, robust and future-proof solutions that support a rapidly growing customer business.
More concretely, your key responsibilities include:
leading and continuously developing a cross-functional product team with full people responsibility
fostering psychological safety and high team performance
ensuring the right engineering capabilities and clear technical ownership to enable fast, reliable delivery
driving team maturity across engineering practices, architecture, quality and delivery flow
partnering closely with the Product Manager to align business value, product direction and technical execution
Meet your team
You will lead a team of 12 dedicated tech colleagues responsible for customer onboarding, customer data and advanced settlement workflows across assets, markets and commercial services.
We are a highly skilled, cross-functional product team with software and data engineers, a product designer as well as a solution architect. We work in a mature product setup with strong autonomy, clear governance and a steady focus on collaboration, learning and continuous improvement.
But enough about us… over to you!
As you will be working at the intersection of technology, product and business, we imagine you are motivated by leading and developing people, creating high-performance teams and enabling others to succeed. You are comfortable setting direction, building trust and navigating complexity across technical and commercial stakeholders.
We expect you to lead with clarity and to understand how strong collaboration, role clarity and psychological safety create sustainable results. More specifically, we are looking for someone who:
has solid experience and a proven track record as a tech leader in a product organisation
is experienced in working with complex business domains, e.g. customer data, asset management, settlements, or financial processes
thrives in a product-oriented organisation where technology and business work closely together
is curious about emerging technologies and actively explores AI-driven and agent-based approaches
We’ll take good care of you
At Danske Commodities, we take great care of our people. Joining us means you’ll get a lot of great perks – including social events, cultural experiences, tasty food and benefits to better your health, your life and your future.
Here are some of the benefits we offer our employees:
Shape your development tailored growth plans, 100+ DC University courses & Harvard Learning access
100+ yearly events from office parties to DC Sports events, CS:GO team, student network & more
Global career paths as part of our parent company, Equinor’s 20,000-strong international network
Flexible work life adjustable hours, part-time options & up to 2 work from home days/week
Fuel Fridays one paid Friday off every month (July and December excluded)
Top-tier parental leave up to 26 weeks paid, pension during leave & post-leave support
Unlimited paid child's sick days because family comes first
Extra time off 5 additional days on top of your 5 weeks
Senior days extra time off if you’re 55+
Attractive package 10% pension, health insurance, bonus scheme & more
Share savings the option to join Equinor’s attractive share programme
Home setup covered paid internet, phone & IT gear
Free tickets & discounts culture, family fun, hotels, restaurants & more
Organic meals light breakfast, lunch, snacks, dinner & take-away
Barista café high-quality coffee, always on us
On-site wellness state-of-the-art gym, physio, chiro and massage therapy
New HQ in the heart of Aarhus with stunning views, inspiring architecture and close to public transport
…. and much more
- Department
- Technology
- Locations
- Aarhus, Denmark
- Remote status
- Hybrid
- Sub department
- Customer Trading Technology
- Application deadline
- 21 May, 2026
About Danske Commodities
With fierce execution speed, innovative thinking and a tech-driven mindset, we unlock the potential of energy. Together with energy major Equinor, we have the vision and strength to accelerate the energy transition.