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This is a great opportunity to create value and have a direct impact on the customer experience of our renewable asset owners, particularly in the German market.

Here’s what the job entails

In the role, your main responsibility will be to support the daily operations for our customers and their assets, ensuring that processes such as settlement and customer inquiries are handled accurately and efficiently.

More specifically, your responsibilities include:

• ensuring smooth customer operations and excellent service delivery in the German market

• coordinating operational processes with internal and external stakeholders

• supporting settlement processes and ensuring accurate customer settlements

• investigating and resolving data, process, and customer-related issues and monitoring market developments and regulatory requirements

• providing guidance on contracts, invoicing, and settlement calculations while maintaining great stakeholder communication

Meet your team

You will join our German & Italian Customer Operations team, which is a group of twelve quality-minded and committed employees supporting our German and Italian power asset portfolio. Through excellent customer service, smooth onboarding of assets and high-quality master data, we help drive customer satisfaction and the growth of our customer business.

But enough about us… over to you!

As you will be working with a lot of data that needs careful attention, we see you as highly structured and data-driven when solving problems. Also, as the team covers many different tasks, we are looking for someone who has a positive mindset, thrives in an operational role, and are motivated by delivering seamless business operations.

We also imagine that you:

• have an educational background in Business Administration, Operations Management, Supply Chain Management, Business Analytics, Energy Management or a related field

• have at least one years’ experience from a similar role with an operational focus

• have experience with data analytics tools such as Excel, SQL, Power BI and data management

• are curious about energy markets and enjoy working in a dynamic environment

• are proficient in German and English – both written and spoken

Please note that prior knowledge of the energy sector is not required for this role.

We’ll take good care of you

At Danske Commodities, we take great care of our people. Joining us means you’ll get a lot of great perks – including social events, cultural experiences, tasty food and benefits to better your health, your life and your future.

Here are some of the benefits we offer our employees:

Shape your development tailored growth plans, 100+ DC University courses & Harvard Learning access

100+ yearly events from office parties to DC Sports events, CS:GO team, student network & more

Global career paths as part of our parent company, Equinor’s 20,000-strong international network

Flexible work life adjustable hours, part-time options & up to 2 work from home days/week

Fuel Fridays one paid Friday off every month (July and December excluded)

Top-tier parental leave up to 26 weeks paid, pension during leave & post-leave support

Unlimited paid child's sick days because family comes first

Extra time off 5 additional days on top of your 5 weeks

Senior days extra time off if you’re 55+

Attractive package 10% pension, health insurance, bonus scheme & more

Share savings the option to join Equinor’s attractive share programme

Home setup covered paid internet, phone & IT gear

Free tickets & discounts culture, family fun, hotels, restaurants & more

Organic meals light breakfast, lunch, snacks, dinner & take-away

Barista café high-quality coffee, always on us

On-site wellness state-of-the-art gym, physio, chiro and massage therapy

New HQ in the heart of Aarhus with stunning views, inspiring architecture and close to public transport

…. and much more